Privacy Policy

Introduction

We are committed to protecting and safeguarding your personal data in accordance with the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”).

Gourmet at home Ltd is the data controller of the information we collect and hold about you.

How do we use your data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to use of your personal data, or because it is in our legitimate business interests to use it. Your personal data may be used for the following purposes:

•        Providing and managing your Account.

•        Supplying our products or services to you.

•        Personalising and tailoring our products and services for you.

•        Communicating with you. This may include responding to emails or calls from you.

•        Dealing with your queries.

•        To analyse visitor browsing and buying habits in order to continuously improve our website and the  products and services offered to our customers; please see link to our Cookies Policy.

•        To prevent, detect, mitigate, and investigate fraudulent or illegal activities

•       We will only disclose relevant data to our third-party couriers required for the purpose of fulfilling your order. Our courier may contact you with any update relating to the delivery of your goods.

You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.

We do not sell, rent or otherwise disclose your personal information to third parties for the purposes of marketing or advertising.

We do not share your data with any third party we keep it only for our business relationship. In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for 3 years after the date last of the activity.

Direct marketing

We will only send you special offers, promotions and information of goods and events that may be of interest if you have consented to receive them by ticking the opt-in:

•        When you create your online account.

•        During the Gourmet at home Ltd. website checkout process.

•      Onto offers section

How Can I Control My Personal Data?

If you would like access your personal data or have any questions or comments about this Privacy Policy, please contact:

orders@gourmetathome.co.uk